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Customer Service Agent - Croatian Team

Country : Poland

Town : Warsaw

Category : Sales

Contract type : Permanent

Availability : Full time

Company presentation

As one of the world's largest fashion retailers, H&M offers endless career opportunities. A fast-paced, buzzing environment with great diversity - a place where the customer is always the centre of attention

Job description

CUSTOMER SERVICE CENTER IN WARSAW
Is now looking for
Social Media Agent with Croatian languageAre you ready for a customer focused, action-packed career at the heart of our company?
Find your place in a fast moving environment where you create the optimal customer experience,
with excellent service in a global fashion setting. We are offering a job where every day is a challenge, where only you set the limits to your career possibilities and where your personal growth and development is just as important as our business.
Work Description
You
will
be
offering
the best
service to
our
customers
regarding
their
shopping experience
online and/or
in our
stores
through
Social Media channels.
This
will
include enquiries
regarding
orders,
deliveries
and
processing
payments
Who are we looking for?

Just like everyone at H&M, we believe you are social, open and a team player full of drive and optimism.

Profile

- A friendly and helpful approach to our customers and colleagues.
- Being open to feedback and to communicate with your team and managers in a clear and straightforward way.
- The drive and ambition to complete your tasks in a timely and effective manner.
- A willingness to learn and improve
Also you have/are
- Croatian language - native or skilled as native in speaking and writing
- English language - intermediate level in speaking and writing
What we can offer you:
- Relocation support - flight tickets & apartment
- Benefits
- Lunch card for all restaurants and bars
- H&M
discount card for all brands
- Sports
and leisure discount
- Group
life insurance & Medical package
- Massage
sessions
- Supporting
personal growth by providing various types of training sessions
- Monthly
and Quarterly rewards based on performance
- Referral
bonus system
- Modernly
equipped workspace with resting areas, massage chairs, daily fruits, etc.,
located in the center of Warsaw with an easy access to public transport
- Competitive
salary based on benchmark tests in Warsaw
- Work
in a friendly environment where we promote diversity and equality
Sounds interesting?
Please send your application.
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